Bengali guides and live support for everything from opening an account to making withdrawals.
Find detailed information on any of the topics below
Step-by-Step Guide
Click the "Forgot Password" button on the login page. Enter your registered mobile number or email and a reset link will be sent to you. Click the link to set a new password. The whole process takes under 5 minutes. If the reset email doesn't arrive, check your spam folder or contact us via live chat.
Yes, you can temporarily or permanently close your account at any time. f bajji offers this as part of its responsible gaming commitment. Go to Profile Settings and click on "Self-Exclusion", or reach out to support via email.
Avg. Response Time: Under 2 minutes
All major payment methods in Bangladesh are supported
| Payment Methods | Minimum | Deposit Processing Time | Withdrawal Time |
|---|---|---|---|
| Mobile Pay | ৳500 | Instant | 15–30 minutes |
| Nagad | ৳500 | Instant | 15–30 minutes |
| Rocket | ৳500 | Instant | 30–60 minutes |
| Bank Transfer | ৳1,000 | 1–3 hours | 1–2 business days |
| Crypto (USDT) | $10 | 3–6 confirmations | 15–60 minutes |
Deposits are usually credited to your account instantly. If it takes more than 15 minutes, contact live chat with your Mobile Pay or Nagad transaction ID. Issues like this are typically resolved within 30 minutes.
Mobile Pay and Nagad withdrawals are typically processed within 15 to 30 minutes. Withdrawals made between 11 PM and 5 AM may take a little longer. First-time withdrawals may require additional verification, which can take 2–4 hours.
Some bonuses are credited automatically, while others need to be claimed manually. If you haven't received your welcome bonus, make sure your first deposit was at least ৳500 and that it was made within 7 days of creating your account.
Wagering means you need to place a certain amount in bets using your bonus funds before you can withdraw. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to bet ৳10,000. f bajji's wagering requirements are among the lowest in the market.
Yes, you can cancel a bonus if you don't want to meet its wagering requirements. Keep in mind that cancelling a bonus will also forfeit any winnings earned from it.
Clearing your browser cache usually fixes this. In Chrome or Firefox, press Ctrl+Shift+Delete to clear it. On mobile, close the app and reopen it. If your internet connection is slow, games may take longer to load.
If you get disconnected, you can check the last round in your game history. f bajji saves the results of all live games on its servers, so no bets are lost. If the issue persists, contact support with the round ID.
F bajji's Live Casino runs 24/7, every day of the week, with no downtime except for scheduled maintenance. Maintenance notices are always announced in advance.
F bajji takes member data security seriously. Your account is protected with SSL encryption and two-factor authentication (2FA).
Change your password immediately and contact us via live chat. f bajji support will quickly lock your account and launch an investigation. Your account can be recovered once your identity is verified.
The f bajji mobile app is available on both Android and iOS. Along with all the features of the website, the app also offers push notifications and faster loading times.
To install the f bajji app on Android, enable "Unknown Sources" or "Install Unknown Apps" in your device Settings. On iOS, you can install it directly from the App Store. Make sure you have enough storage space and a stable internet connection before installing.
Clear the app cache – go to Settings > Apps > f bajji > Clear Cache. If the issue persists, uninstall the app and download the latest version. Taking a screenshot of the problem and sending it to support will help speed up the resolution.
Our support team is available 24/7, every day of the week
Top questions answered at the Help Center